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Exchange or return

You want to exchange or return jewelry piece, you can do so without problems. 
You have a period of 14 days after delivery of your order to let us know. 
To return your order, or part thereof, send us an email within these 14 days to info@naturings.nl. Indicate the order number and specify what you want to exchange or return. 
You can also fill out the simple form below!

A returned item is accepted as:

  • you indicaded within 14 days of delivery of the article you wish to exchange or return in writing;
  • after you've reported the return within 14 days, send it to us;
  • it is returned in its original packaging;
  • the return has sufficient postage;
  • the jewelry is unused and undamaged.


You will receive the purchase price within 14 days after reporting the return.

The postage for the return are for your own account. 

From a hygienic point of view, it is not possible to return earrings! 

If you wish to keep a part of your order, you will receive the purchase price of the returned jewelry back. Any shipping charges paid are not credited. 

Exchange


Oops ... I had that other ring size ... we're all a little afraid this to happen. 
At Naturings is exchange no problem!
We will apreciate if we know in advance something needs to be exchanged, let us know by mail or even through the mail or the form below. 
Be there right moment at which item you would like to receive. We can advance the desired article for your book so that it does not become prematurely sold. 
Costs for return shipment are for you, send the cost of re-taking via standard shipping Naturings accounted for. 
We send the new article until after the returned item is received by us and any additional fee has been paid. Is the new article cheaper than the return-driven? You will receive back the price difference immediately to your account.
To:
Naturings
Postbus 282
2600 AG DELFT
+31(0)70 778 50 50
klantenservice@naturings.nl
From:
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